Shipping policy

Store Name: vikro

Website: vikro.store

Email: vinaykolur2@gmail.com

Phone / WhatsApp: 8951825456

Available Time: 7:00 AM – 10:00 AM & 6:00 PM – 11:00 PM

Office Address: B Salawadagi, Talikoti, Vijayapura District, Karnataka – 586214, India

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1. Order Processing Time

 • All orders are processed within 1–3 business days.

 • Orders are not processed on Saturdays and Sundays (holidays).

 • Orders placed after 6:00 PM will be processed on the next working day.

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2. Shipping Time

 • Delivery typically takes 3–7 business days across India.

 • Delivery time may vary depending on location, courier availability, and unforeseen delays.

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3. Shipping Charges

 • Shipping charges (if any) will be displayed at checkout.

 • Free shipping may be offered on selected products or promotional offers.

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4. Delivery Locations

 • We currently deliver only within India.

 • International shipping is not available at the moment.

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5. Order Tracking

 • Once your order is shipped, tracking details will be shared via SMS or email.

 • For any queries, contact us via:

📧 Email: vinaykolur2@gmail.com

📱 Phone/WhatsApp: 8951825456

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6. Delays in Shipping

 • Delivery timelines are estimates and may be affected due to:

 • Weather conditions

 • Courier delays

 • High order volumes

 • If your order is significantly delayed, please contact us for assistance.

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7. Incorrect Address

 • Please ensure that your shipping address is correct while placing the order.

 • vikro is not responsible for delays or delivery failures due to incorrect address details.

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8. Damaged or Lost Packages

 • If you receive a damaged package, please contact us within 24 hours with photos.

 • In case of lost shipments confirmed by the courier, we will provide a replacement or refund as per our policy.

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9. Contact Information

For any shipping-related queries, feel free to reach out:

📞 Phone/WhatsApp: 8951825456

📧 Email: vinaykolur2@gmail.com

🕒 Available: 7 AM–10 AM & 6 PM–11 PM (Monday to Friday)